Terms & Conditions

Welcome to our website and online store!
Simon King Wildlife and its associates provide their services to you subject to the following conditions. If you visit our shop within this website, you accept these conditions. Please read them carefully.

VAT charged at 20%. Our VAT Registration No. is 995291371

Simon King Wildlife is a trading name of Pandion Media Ltd. Our registered address is Unit 5 Manor House, Manor Road, Marston Trading Estate, Frome, Somerset, BA11 4BN. Our Company Registration No. is 7306648

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

Electronic Communications

When you visit Simon King Wildlife or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically or by telephone. We will communicate with you by telephone, e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Pandion Media Ltd or its content suppliers and protected by United Kingdom and international copyright laws. The compilation of all content on this site is the exclusive property of Pandion Media Ltd, and protected by and international copyright laws.

The Simon King Wildlife logo, Wildlife Whisperer trademark and trade dress may not be used in connection with any product or service that is not Simon King Wildlife or Wildlife Whisperer, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Pandion Media Ltd. All other trademarks not owned by Pandion Media Ltd or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Pandion Media Ltd or its subsidiaries.

License and Site Access
Pandion Media Ltd grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Pandion Media Ltd. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Pandion Media Ltd. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Pandion Media Ltd and our associates without express written consent. You may not use any meta tags or any other “hidden text”, utilising the Pandion Media Ltd name or trademarks without the express written consent of Pandion Media Ltd. Any unauthorized use terminates the permission or license granted by Pandion Media Ltd. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of SimonKingWildlife.com so long as the link does not portray Simon King Wildlife, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Simon King Wildlife or Wildlife Whisperer logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Pandion Media Ltd and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Risk of Loss
All items purchased from Pandion Media are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions
Pandion Media Ltd and its associates attempt to be as accurate as possible. However, Pandion Media Ltd does not warrant that product descriptions, pictures or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Pandion Media Ltd itself is not as described in your order, (Sometimes we use other photos than the items shown. They are for illustration only and may not be the actual product) your sole remedy is to return it in unused condition.

Dispatch Information
We currently supply UK, Europe and Outside Europe. All items are usually delivered within 3-5 working days, but the delivery time can be up to 10 working days from dispatch at Royal Mails peak times. All dispatch and delivery times given are estimates, and we can give no guarantees on exact delivery time. Orders placed after 12:00noon may not be processed until the following working day, and orders placed on weekends may take until Tuesday to be dispatched. Our normal working days are Monday to Friday, non inclusive of UK Bank Holidays. If you have an urgent requirement for your order to arrive by a specific date please specify this in the notes on your order or call us on 01373 466312.

Site Policies, Modifications and Severability
We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on Contact Us.

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